sg77 takes your privacy seriously. This Privacy Policy explains what personal data we collect from Filipino players, how we use it, who we may share it with, and what rights you have under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
Six foundational commitments that define how sg77 handles your personal information every day.
sg77 only collects personal data that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect data speculatively or in excess of what is needed to deliver the sg77 service to you.
sg77 does not sell your personal data to third-party marketers. Your information is shared only with payment processors, KYC verification services, and regulatory authorities — and only to the extent required to operate the platform and comply with Philippine law.
All personal data transmitted between your device and sg77 servers is encrypted using 256-bit SSL/TLS technology. Data at rest is stored in encrypted form on access-controlled servers. Regular third-party security audits validate our technical controls.
Under RA 10173, you have the right to access, correct, and request deletion of your personal data. sg77 maintains a dedicated process for handling data subject requests — accessible by contacting support — with a response commitment of 15 business days.
sg77 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by PAGCOR regulations and Philippine AML law. Account data is deleted or anonymised following closure per the schedule detailed in this policy.
In the unlikely event of a personal data breach that poses a risk to your rights, sg77 will notify affected players and the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, in accordance with our obligations under RA 10173.
This Privacy Policy applies to all personal data processed by sg77 in connection with the operation of the sg77 Casino platform, including data collected during account registration, gameplay, payment transactions, identity verification, customer support interactions, and use of the sg77 website at sg77.lat.
sg77 Casino acts as the Personal Information Controller for the purposes of Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. As a PAGCOR-regulated operator, sg77 is also subject to the data governance obligations prescribed by PAGCOR's applicable circulars and directives.
This Policy applies to all individuals who interact with the sg77 platform — whether as registered account holders, visitors to sg77.lat, or parties who contact sg77 support. If you are accessing sg77 from outside the Philippines, you acknowledge that your data may be processed in the Philippines in accordance with Philippine law.
sg77 collects the following categories of personal data, depending on your interaction with the platform:
sg77 uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, mobile number, email, ID documents |
| Age and identity verification (KYC) | Date of birth, government ID, full name, address |
| Processing deposits and withdrawals | Financial account details, transaction records |
| Gameplay delivery and game integrity | Account data, session logs, wager records |
| Fraud prevention and AML monitoring | All categories, as required for pattern analysis |
| PAGCOR regulatory reporting | Account, transaction, and activity records |
| Responsible gaming tool management | Account data, limit settings, activity history |
| Customer support and dispute resolution | Account data, communications, transaction records |
| Promotional communications (with consent) | Mobile number, email, gameplay preferences |
| Platform security and technical operation | Device data, IP address, session logs |
sg77 does not use your personal data for automated individual decision-making that produces significant legal effects without human review. Where data is used to assess VIP tier eligibility or responsible gaming risk indicators, a human review process is available upon request.
Under the Data Privacy Act of 2012, sg77 processes your personal data on the following legal bases:
sg77 does not sell your personal data. We may share your data with the following categories of recipients, and only to the extent necessary:
GCash (G-Xchange, Inc.), PayMaya Philippines, Inc., and Philippine banks (BPI, BDO, Metrobank, UnionBank) receive necessary payment data to process deposits and withdrawals. These entities are bound by their own privacy policies and applicable Bangko Sentral ng Pilipinas (BSP) regulations.
sg77 uses licensed third-party identity verification providers to assist with KYC document checks as required by PAGCOR. These providers process your ID document data solely for verification purposes and are contractually prohibited from using it for any other purpose.
sg77 is legally required to disclose personal data and transaction records to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities upon lawful order or as required by applicable reporting obligations. sg77 will notify affected players of any such disclosure to the extent permitted by law.
sg77 engages cloud hosting, platform infrastructure, and security monitoring service providers who process personal data on our behalf as Personal Information Processors. All such providers are bound by data processing agreements that restrict their use of your data to the services provided to sg77 and require compliance with RA 10173 standards.
Game providers (such as Pragmatic Play, PG Soft, and others whose games are hosted on sg77) may receive your anonymised player identifier and wager data for the purposes of game delivery, RNG certification, and jackpot pooling. These providers do not receive your name, contact details, or financial information.
sg77 uses cookies and similar tracking technologies on the sg77.lat website. These are small data files stored on your device that help us operate the platform, remember your preferences, maintain session security, and analyse aggregate usage patterns.
You can manage or delete cookies through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your sg77 account. sg77 does not use third-party advertising cookies or social media tracking pixels.
sg77 retains personal data for the following periods, after which data is securely deleted or anonymised:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | PAGCOR / AML obligation |
| KYC identity documents | Duration of account + 5 years after closure | PAGCOR / AML obligation |
| Transaction records | Duration of account + 5 years after closure | RA 9160 (AMLA) |
| Gameplay and wager logs | 2 years from date of record | Dispute resolution / PAGCOR |
| Support communications | 3 years from date of interaction | Legitimate interest |
| Device and session logs | 12 months from date of session | Security / fraud prevention |
| Marketing preferences | Until withdrawal of consent or account closure | Consent |
Following the expiry of applicable retention periods, sg77 will securely delete or irreversibly anonymise the relevant personal data. Anonymised data may be retained indefinitely for aggregate statistical analysis in a form that does not identify any individual.
sg77 implements a layered set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:
While sg77 maintains robust security standards, no internet transmission or digital storage system is completely invulnerable. If you have reason to believe your sg77 account has been compromised, please contact support via live chat immediately.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by sg77. To exercise any of these rights, please contact sg77 support via live chat or email at [email protected]. sg77 will respond to verified requests within 15 business days.
The sg77 platform is strictly intended for individuals who are 21 years of age or older in accordance with PAGCOR regulations and Philippine gambling law. sg77 does not knowingly collect personal data from persons under 21 years of age.
If sg77 determines — through age verification, KYC review, or any other means — that a registered account belongs to a person under 21, the account will be immediately suspended. Any deposits received will be returned to the originating payment method, and all associated personal data will be deleted to the extent not required to be retained by law.
If you have reason to believe that a minor has registered or accessed an sg77 account, please contact sg77 support immediately via live chat or email so that appropriate action can be taken promptly.
sg77 primarily processes and stores personal data of Philippine players within data centers located in the Philippines or in jurisdictions that maintain equivalent data protection standards. Where personal data is transferred outside the Philippines — for example, to game content providers or cloud infrastructure providers — sg77 ensures that adequate safeguards are in place.
These safeguards include data processing agreements containing standard contractual clauses that require the recipient to provide a level of protection for your personal data equivalent to that required under RA 10173. sg77 does not transfer your KYC identity documents or financial account details to recipients outside the Philippines without your prior consent, except where required by PAGCOR directive or applicable law.
sg77 may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or the sg77 platform itself. When material changes are made, sg77 will notify registered players via the mobile number or email address on file, and will post the updated Policy on this page with a revised effective date.
Your continued use of the sg77 platform after the effective date of any revised Privacy Policy constitutes your acknowledgment of and agreement to the updated terms. We recommend reviewing this page periodically to stay informed about how sg77 protects your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or sg77's handling of your personal data, please contact sg77 using the following details:
sg77's Data Protection Officer oversees compliance with RA 10173 and is responsible for reviewing and approving all data subject requests. All communications regarding data privacy matters are handled with strict confidentiality. We aim to respond to all data privacy enquiries within 5 business days of receipt, and to resolve all formal data subject requests within 15 business days.
As an sg77 player in the Philippines, RA 10173 gives you these rights over your personal data. Exercise any of them by contacting sg77 support.
Request a copy of all personal data sg77 holds about you, including account records, transaction history, and KYC data on file.
Request correction of any inaccurate personal data on your sg77 account — such as a misspelled name or outdated address.
Request deletion of your personal data. Subject to PAGCOR and AML retention obligations, sg77 will delete or anonymise data that is no longer legally required to be kept.
Receive a structured copy of personal data you've provided to sg77 in a machine-readable format — useful if you wish to transfer your information to another service.
Object to the use of your personal data for direct marketing at any time. Your marketing consent can be withdrawn without affecting your account or gameplay access.
Lodge a formal complaint about sg77's data handling with the National Privacy Commission (NPC) of the Philippines if you believe your rights under RA 10173 have been violated.
sg77 is built on trust. Your data is protected, your account is yours, and every game is fair. Sign in now and experience the most trusted online casino for Filipino players.
Gamble Responsibly. sg77 Casino is a PAGCOR-regulated real-money gaming platform. You must be 21 years or older to register and play. Your personal data is protected under the Philippine Data Privacy Act. For responsible gaming tools, self-exclusion options, and support resources, visit our Responsible Gaming page. Never wager more than you can comfortably afford to lose.